Technical Programs with CPD

Soft Skills Program

Enhance your Professional Career with these Soft Skill Programs conducted by PAMAV.

Soft Skills Program

Technical Writing

This program will strengthen the writer’s skill to
construct progress reports, proposals and recommendation reports in a precise,
clear and objective manner.

Soft Skills Program

Executive Image

Learn more about Executive presence and imaging at PAMAV

Soft Skills Program

Call Handling Skills

After the program, the participants will be able to:

• know how to speak with confidence
• define what assertive communication is
• identify what the customer expects from a service
• apply competent call handling skills
• know the importance ...

Soft Skills Program

Customer Centric

After the program, the participants will be able to:
 review what customer service is all about
 learn how to impact customer service by being customer
centric
 achieve customer centricity by caring for customers
 learn about positive phrase...

Soft Skills Program

Managerial Decision Making, Changes and Innovation

What does it take to stand out? How do we ensure that the decision made
will help the organization help its problems, allocate resources and reach its
goal? This program will help managers understand and define tools that can
help them in their ev...

Soft Skills Program

Effective Email Writing

After the program, the participants will be able to:
 use the correct genres in writing emails
 describe the functions of each section within a genre
 use grammar to effectively achieve the functions of each
section within an email genre.
 u...

Soft Skills Program

Management and Supervisory Skills for Millenials

It is essential to understand what it take to jump from rank and file to a
managerial or leadership role. Understanding the concepts, methodolgy and
theories of management and leadership will help you become a better
manager.

Soft Skills Program

Managing Generations in the Workplace from Boomers to Bloggers

Have you experienced frustration that you don’t seem to get how the older or the younger generation work? If you want to find ways of understanding, working, communicating and thriving in this unique work landscape, find out in this program!

Soft Skills Program

Microsoft Projects 2013 Essentials