Leadership: From Rank and File to Manager

This course provides knowledge on the basic qualities of a leader, and how this aspect helps participants improve their leadership and influencing skills. Learners will also be given examples of common work conflicts and how to address these challenges efficiently.

Course Highlights

This course provides knowledge on the basic qualities of a leader, and how this aspect helps partici

• identify ways to influence subordinates

• identify basic qualities of a leader

• gain greater knowledge on how to approach conflicts

• project the leadership image

Course Fee

PhP 8,288.00

Who Should Attend?

Anyone (from rank-and-file to supervisor)

Course Outline


Facilitators & Technical Speakers

I.          Training  House Rules

II.         Introduction- Getting-to-know-you activity & Expectation Setting

III.        Discuss Course Objectives

IV.         What is Leadership 

V.          Ways to influence

VI.         Different Leadership style

VII.        Basic qualities of a Leader

VIII.       Difference between a Leader and a Supervisor

IX.         Tips on resolving conflicts

X.          Icebreaker Activities

XI.         Image of Leadership

XII.        Exercises

January 9 2019

February 8 2019

March 8 2019

April 5 2019

May 6 2019

June 7 2019

July 3 2019

August 7 2019

September 4 2019

October 3 2019

November 7 2019

December 5 2019


Katherine G. dela Paz PhRN

Katherine G. dela Paz is a registered nurse since 2007, but due to limited opportunities working as a nurse, she was given the wonderful opportunity to share her knowledge and skills in training center instead. She was molded as an educator who handled not only medical-related courses but also personality development: that aimed to increase ones self-worth and dignity.

Her competence has been demonstrated to various companies like Asia Pacific Caregiver and Healthcare Training Center—worked as the Coordinator and a Trainer for 7 years, she also shared her expertise in different BPO centers as support: STREAM GLOBAL, SYKES, Asia Inc., TELUS International Philippines—as a Learning Services Specialist and as Operations Team Lead. At the moment, she is the Training Center Manager at one of the prestigious training centers in the city—PAMAV Training Institute and Technology Center Incorporated.